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Frequently Asked Questions – FAQs

A comprehensive collection of GO Paintball London’s Frequently Asked Questions

Contents

Main Paintball | How does a Main Paintball Event work?

Main Paintball | Good to Know for your Event Date

Main Paintball | Organising your Event

Main Paintball | How much is a Main Paintball Event?

Both Activities | Useful Info for Parents

Main Paintball | Your Free Pizza Hut Pizzas | Snacks & Drinks | Squad Sides

Our Forest Venue | How to find us | Our Office opening hours

Your Booking | T&Cs

Mini Paintball

Paintball players in forest

Main Paintball | How does a Main Paintball Event work?

What happens on my Event Day?

Our Main Paintball is always a fully immersive full day experience, so everyone arrives for 9am – no need to be there any earlier, a 9am arrival is perfect.

Every player is then signed in, fully kitted up in their Camo’s, then fully briefed on the missions, maps, guns and objectives before heading out for your first set of games, set over our 50 acre themed battlefields and multiple game maps, filled with Forts, villages, towers and bunkers.

The way it works, is you’ll play a couple of missions on one game maps, come in for a quick break, then you go out to a totally new game map with different missions & objectives, before coming in for your lunch break, where every player will receive the free Large Pizza Hut pizzas for the Squad to share.

After lunch, you’ll then go out to new game maps, playing different missions and maps, wrapping the day up with a prize giving and debriefing around 3/3:15pm.

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Do we have to be there at 9am for the Main Paintball?

Our Main Paintball is always a fully immersive full day experience, so everyone arrives for 9am – no need to be there any earlier, a 9am arrival is perfect.

Every player is then signed in, fully kitted up in their camo’s, then fully briefed on the missions, maps, guns and objectives before heading out for your first set of games, set over our 50 acre themed battlefields and multiple game maps, filled with Forts, villages, towers and bunkers.

The way it works, is you’ll play a couple of missions on one game maps, come in for a quick break, then you go out to a totally new game map with different missions & objectives, before coming in for your lunch break, where every player will receive the free Large Pizza Hut pizzas for the Squad to share.

After lunch, you’ll then go out to new game maps, playing different missions and maps, wrapping the day up with a prize giving and debriefing around 3/3:15pm.

With our events being so busy, having over 150 players on most days to sign in, kit up, check in with ammo and get briefed before the first set of games, it is very likely that we will have to turn you away if you arrive late. So to ensure you get a full day of unforgettable action, please ensure you do what it takes to be at the venue for the 9am start time – it is WELL worth getting up for!

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Can I arrive anytime between 9am-3:30pm?

Your Squad will need to be there for 9am, as we have a set structure in place for the day playing and completing a variation of exciting, immersive and different Game Maps!

These events are always a fully immersive complete experience, so everyone arrives for 9am – no need to be there any earlier, a 9am arrival is perfect.

Every player is then signed in, fully kitted up in their camo’s, then fully briefed on the missions, maps, guns and objectives before heading out for your first set of games, set over our 50 acre themed battlefields and multiple game maps, filled with Forts, villages, towers and bunkers.

The way it works, is you’ll play a couple of missions on one game maps, come in for a quick break, then you go out to a totally new game map with different missions & objectives, before coming in for your lunch break, where every player will receive the Free Large Pizza Hut pizzas for the Squad to share.

After lunch, you’ll then go out to new game maps, playing different missions and maps, wrapping the day up with a prize giving and debriefing around 3/3:15pm.

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What happens if I arrive late?

You need to do absolutely everything in your power to ensure your whole squad are with us for the 9am arrival time. If you are aiming to get to us later than the agreed 9am arrival, your squad will be turned away.

This is because all of the members of staff who would have been around to get your full group signed in, fully kitted up and briefed ahead of the day, will be out on the battlefields with all players who had arrived on time.

Of course, we do understand there may be circumstances beyond your control whilst you are travelling too us – should you need to speak to the team on the day, please either send us a Whatsapp on 07761 858465 or call us on 020 8935 5638. Do bear in mind the team will be busy running events, so we may not be able to answer right away, but be sure to leave a message and we will get back to you as soon as possible.

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What do I do If I’m running late or stuck in traffic on my event day?

Please keep us updated either by phone on 020 8935 5638 or via our Whatsapp account on 07761 858465 should you be running late on your event day – in order for us to keep our events team updated.

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What is the minimum age for Paintball?

We run 2 different types of Paintball events to cater for most ages.

We have our ‘Main Paintball’ events, for ages 10 years old to Adults, so if you are looking to play with family of all ages, everyone can play together!

The great thing about our Main Paintball is that there is no upper age limit; you can play more tactfully, use more cover and be more of a sneaky sniper or you can run around to your heart’s content.

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Is there a minimum player number needed for a Main Paintball Event?

The great thing about our ‘public’ (Typically Friday-Sundays) Paintball events is that you can bring as many or as little people as you want.

We do get the occasional lone wolf, but it’s nothing but fun as we always incorporate our squads together with other players of similar ages/abilities to make up larger teams for the best games over our Huge Forest game maps!

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Can I turn up on the day without booking?

All of our events are generally busy, and we typically book to capacity (150 players) weeks before the event day.

We do sometimes have last minute spaces, although this is rare, so to avoid disappointment with availability we would always recommend that you book your squad on in advance.

Due to this reason we can rarely take any ‘walk ins’ as it is likely that we will not have the spaces available on the day, so we wouldn’t recommend it.

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Once I’ve booked, is there anything else I need to do?

For all of our Adult groups, we ask that you forward the booking confirmation over to the rest of the group, so your whole squad has all of the information about the event. This will typically also stop yourself as the organiser getting lots of little questions!

For our Kids groups, once you (the organiser) have read your booking confirmation through, there is not much else you need to do.

All players are required to fill out and sign an entrance form on arrival. Any players under 16 will need to be counter signed into the venue by a present parent or guardian who is over 18.

If you are bringing a kids group or have under 16s playing with you, you can counter sign for them on arrival as their guardian, making it easier to not have to pre-fill forms in advance.

Please note – we need each player to have a physical copy of these entrance forms on the day in order to be signed into the activity.

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Paintball players in action with smoke grenades

Main Paintball | Good to Know for your Event Date

Do you do anything extra for ‘Special Occasions’?

We will certainly make a fuss of any person who is celebrating a special occasion – we call them ‘Squad Leaders’. Please speak to the events team on your day if you would like to stitch them up a little more, and they can certainly help!

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Does every player need an entrance form?

Yes, every player will need a physical copy of their own individual form to participate. These entrance forms are attached on your Booking Confirmation, emailed to you upon booking your event. They also will be available on the day.

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Can I counter-sign another child’s entrance form?

Yes, as someone over the age of 18 and as either parent, guardian or event organiser. Entrance forms will need to be counter-signed only if the player is under the age of 16.

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Can I email the entrance forms to you digitally?

No, we do not store the entrance forms digitally. Every player will need a physical copy on the day as they are handed in upon ‘Signing In’ in exchange for a wristband.

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What if I can’t print them off prior to the event?

Not to worry, there will be some available on the day to complete.

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What information is needed on the entrance forms?

Every player’s full name is needed, their date of birth and the area they live in as an absolute minimum, with of course the player’s own signature. If they are under the age of 16, a parent, guardian or events organiser’s countersignature is a necessity.

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What if it is raining/bad weather on my event day?

Although we are an outdoor venue, we are super lucky being in the middle of the Forest – we have great tree coverage, so generally, our players do not even realise it’s raining.

The basecamp area, where players will be between games, and you will be seated during the lunch break etc, is all undercover and under shelter, so any rain (even heavy rain) NEVER negatively effects our events.

We will run in most weather conditions, and would only ever look to cancel in the case of Amber warnings of Thunder and Lightening or Strong winds at our Forest Venue Location (CR3 0HB) – in this instance, we would contact your ‘Squad Leader’ as soon as the decision has been made and you will be offered a Rebooking Free Of Charge as per our Terms and Conditions.

‘Events at our forest venue will run until we are told otherwise by the government or governing bodies. For any Events that have to be cancelled due to circumstances outside of our control (which may include but not limited to acts of God, government restrictions, natural disasters, etc.), no refunds will apply. All groups will be offered full flexibility on rebooking a new Event date free of charge which will be valid for up to 13 months from the original event date.’

‘We operate in all weather conditions unless otherwise stated by the venue manager. If your event is cancelled by Go Paintball due to severe weather a refund will not be offered as this is out of our control. A change of date will be offered and is subject to availability.’

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What should I wear?

Each Squad will be issued kit and equipment hand picked by the former UK’s No.1 paintball player.

You’ll receive your Camo Combat Suits to ensure you look the part. We would advise to wear clothing that you don’t mind getting dirty/painty, as after all you will be running around the Forest getting shot at all day. However, if you do get any paint on yourself, don’t worry, it does wash off!

Also, don’t wear your best/freshest white trainers as they will not be staying white in a forest!

We would always recommend that sensible shoes with good grip are worn, as well as an ankle support, as being in the woodland the terrain is so varied.

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Will my children be put with adults – How do the teams work – Main Paintball?

We always group our players together with other players of similar ages/ occasions to make for bigger and better games. i.e. – a group of children wouldn’t then be put with a Stag Do etc.

Generally, the only ‘adults’ that may be playing on our ‘Junior’ fields, would be parents playing with their own kids groups.

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Can we play just amongst ourselves or be on the same team?

No, we always split all of our groups down the middle – any group with 4 or more players will be split so you are playing with and against each other, as it is much fun shooting at your friends as well as with them – it also gives you those everlasting bragging rights when you shoot them!

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Can I choose my teams?

Yes. We split all of our groups down the middle, so you are welcome to choose your own teams and swap around during the day also.

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Does Paintball hurt?

Yes, generally, paintball shots do sting a little. However, we use higher quality paintballs and have the freshest paintball technology, which is more accurate and lower impact than the old technology, so the pain with us is minimal.

You are genuinely more annoyed at the fact that you’ve been shot out of the game, rather than the pain of being shot.

As always, the more you run around and get stuck in, the less you will feel it as you’ll have a massive adrenaline rush!

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Can we bring our own equipment?

You are welcome bring any paintball goggles that you may have; however these will need to be fully checked over by a member of our team to ensure that you are playing with real and certified Paintball equipment.

We cannot allow any member of the public to play a public event using any other gun than the ones we provide for public rental days.

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Can we bring our own Paintballs?

No. We can never allow anyone to bring/play with their own ammo, as it will void player insurance. It also falls down to the safety of everyone else you will be playing with, as well as yourselves.

We know how the ammo we use has been stored and that the ammo we provide is high quality.

Anyone (and their whole group) who uses illegal ammo bought from outside of the venue will be asked to leave immediately with no refunds or transfers of the booking being offered.

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How many paintballs do I need?

It completely varies, depending on everyone’s individual budgets for the day. For an adult squad, we would say that the minimum amount of paintballs you would need for a day of action would be around 100 paintballs per game. This will allow you to get stuck in!

For juniors/teenagers, 50 Paintballs per game would be the minimum needed. As shooting the guns is just so much fun, our packages allow each player to choose the best one to reflect their own individual budgets for the day and get the most Paintballs for their budgets.

You can view the packages available on your event day here.

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What should I bring on my Paintball day?

As long as you’ve got your war faces on, you don’t need much else, although it may be handy to bring a spare change of clothes, socks and shoes as you’ll be within a natural woodland throughout the day, so you may get a bit muddy.

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Do you take cash or card on the day?

We accept both cash and card on your event day – Excluding American Express (AMEX) – as well as Apple Pay/Google Pay.

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Do you have showers or changing facilities?

Due to being in the middle of the forest, we do not have access to fresh running water, so we do not have any showering facilities at the venue.

We do have bathrooms available in the Basecamp area.

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Do you have lockers available?

Yes, we do have small lockers available on your event day – these are big enough for valuables, ie. keys, wallets phones etc.

You are welcome to bring along your own padlock or you can rent one. These are £5 deposit for the Padlock and key, and when these are returned, you will get £4 back – so are just £1 rental for the full day

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Is there somewhere to fill water bottles?

Due to being in the middle of the Forest, we do not have any access to fresh plumbed in drinking water. We do, of course Provide a free bottle of water at lunch time with all of our ‘Direct’ Bookings as well as having these to purchase for £1 on your event day. Please feel free to bring along water/other drinks with you for your event, as there are no restrictions from us.

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What do I do if I’m running late or stuck in traffic on my event day?

Please keep us updated either by phone on 020 8935 5638 or via our Whatsapp account on 07761 858465 should you be running late on your event day – in order for us to keep our events team updated.

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Do you have Wi-Fi?

Being an outdoor 50 acre Forest venue, we do not have access to any Wi-Fi, however, the signal is typically strong with most networks at the venue.

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Will your Camo Combat Suits fit me?

Our Camouflage overalls range from size XXS to 6XL, however, if you would be more comfortable in your own clothing for the day, you are more than welcome to wear you own clothing.

Please note, you will be running around in the Forest all day, so we wouldn’t recommend wearing your newest/smartest attire.

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Do you provide shoes or spare clothing?

We do not provide any spare shoes/clothing – you are welcome to bring your own to change into if you wish.

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Can bring fancy dress or do you provide any?

We LOVE fancy dress – the crazier, the better! We’d always advise keeping the skin covered, i.e – no Mankinis.

We do typically have a stock of Banana Suitss should you want to make someone stand out. Please speak to the events team on the day for more info.

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Can I wear or attach my Go Pro?

You are welcome to bring any recording devices, however, this is done at your own risk as they may get shot/dropped etc.

Any recording devices are not to be attached to any of our equipment as this may cause damage.

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Can I preorder an Upgrade weapon?

Our Professional Upgraded Guns are all rented out the day when you’re with, as a first come first serve basis! So if you already have your eye on one, please be at the venue promptly for 9am for your ‘check in’ and kitting up!

Please bear in mind, our Professional level weapon upgrades are always subject to availability on your event day.

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Paintball players aiming in forest

Main Paintball | Organising your Event

How do I book Main Paintball?

As far as the pricing, it’s all done as an easy 2 part payment per player. The 1st part is £14.99pp for the Full Day Admission and all Equipment Hire, including the Guns, Goggle systems, Battle Packs, Pods, Loaders and Camo Combat Suits.

As I am sure you have seen online, our venue is run and owned by the Former UK’s No1 Paintball player, so not only is the equipment the best in the industry, it has also all been handpicked by him- meaning you’ll be using the newest gun technology, which is far more accurate than the old tech a lot of other venues are still running with.

That 1st part payment of £14.99pp is the only payment you need to make in advance to book yourselves in.

And then, the 2nd part of the payment is then the individual Ammo Packages, so your Paintballs and Free pizzas, which are then chosen individually on your event day.

We are currently including an additional 100 Paintballs within all of our Ammo Packages, meaning they all work out from just £6 per 100 – which is currently half the price of other venues, with them charging up to £12 per 100 Paintballs, the reason we do this is to give all of our players the most Paintballs for their money, as shooting the guns is just so much fun!

We have 6 different Packages available on the day, starting from just £25pp which gets you 400 Paintballs, as well as including 3-4 large slices of Pizza Hut pizza - meaning a quantity of free large Pizza Hut pizzas for the squad to share, keeping everyone well fuelled until home time.

So the great thing about these individual packages is that everyone can choose a package to best reflect their own individual budgets for the day, so some people can blast it and some people can be a bit more reserved, so it gives everyone the same best rate from £6 per 100, and full flexibility to budget what they want for the day.

So just to round up, it’s £14.99pp in advance for the admissions, kit and equipment hire, and then a minimum of £25pp on the day for the Paintballs and Free Lunch.

You can check live availability and book your event in easily online here.

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Can my group book individually?

We would strongly advise against this, as there will then be no way of knowing you are all hoping to play together. This means there will be a good chance you will be sat in different areas of our Basecamp, along with totally separate game maps also.

Please appoint one person to organise your group and collate the 1st Part of the 2 Part Payment (£14.99pp only) and make one group booking. We can then ensure your squad are all together in the Basecamp and playing with and against each other on the same Fields.

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Can I reserve/hold the spaces or just pay a deposit? – Main Paintball

With our online booking system being live 24/7, events are being booked and can become fully booked at any point. Due to this, we are unable to hold any spaces without a payment against it.

To confirm your spaces for the Main Paintball events, you would only need to make the 1st Part of the 2 Part payment, this is a cost of £14.99pp and is the only payment you make advance to book and confirm your players.

The 2nd Part of the payment (Individual ammo packages) are all chosen individually when you are with us on your event day during the ‘Check In’ process at 9am.

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Can I pay for everything in advance for my Main Paintball event?

For our Public events, these are always organised with the 2 Part Payment, just to keep everything simple for our organisers.

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Do you offer discounts on larger group bookings?

Unlike other venues, we do not require a Minimum number for any of our Main Paintball events, you can simply just book for the amount of players you’d like to invite or have budgeted for.

We give all of our players the very best pricing whatever your group size. You can view all of our pricing and special offers here.

You will be incorporated with other players on the day of similar ages/abilities to make for bigger and better games to get the most immersive experience possible, so there’s no pressure to have a minimum or maximum number.

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What’s the best way to organise my group?

Generally, we’ve found that Whatsapp Group Chats are the quickest and easiest way to organise events – we typically work off Whatsapp also, so any info we send you can easily be forwarded to your squad.

Please appoint the person organising your event as your ‘Squad Leader’, this person would then take charge of getting numbers confirmed and then making the booking for those players – this person would then be responsible for sending over all relevant info to the rest of the squad ahead of your event day.

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Can I preorder an Upgrade weapon?

Our Professional Upgraded Guns are all rented out the day when you’re with us, as a first come first serve basis! So if you already have your eye on one, please be at the venue promptly for 9am for your ‘check in’ and kitting up!

Please bear in mind, our Professional level weapon upgrades are always subject to availability on your event day.

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Main Paintball | How much is a Main Paintball Event?

What is the price per person?

As far as the pricing, it’s all done as an easy 2 part payment per player. The 1st part is £14.99pp for the Full Day Admission and all Equipment Hire, including the Guns, Goggle systems, Battle Packs, Pods, Loaders and Camo Combat Suits.

As I am sure you have seen online, our venue is run and owned by the Former UK’s No1 Paintball player, so not only is the equipment the best in the industry, it has also all been handpicked by him- meaning you’ll be using the newest gun technology, which is far more accurate than the old tech a lot of other venues are still running with.

That 1st Part payment of £14.99pp is the only payment you need to make in advance to book yourselves in.

And then, the 2nd part of the payment is then the individual Ammo Packages, so your Paintballs and Free pizzas, which are then chosen individually on your event day.

We are currently including an additional 100 Paintballs within all of our Ammo Packages, meaning they all work out from just £6 per 100 – which is currently half the price of other venues, with them charging up to £12 per 100 Paintballs, the reason we do this is to give all of our players the most Paintballs for their money, as shooting the guns is just so much fun!

We have 6 different Packages available on the day, starting from just £25pp which gets you 400 Paintballs, as well as including 3-4 large slices of Pizza Hut pizza - meaning a quantity of free large Pizza Hut pizzas for the squad to share, keeping everyone well fuelled until home time.

So the great thing about these individual packages is that everyone can choose a package to best reflect their own individual budgets for the day, so some people can blast it and some people can be a bit more reserved, so it gives everyone the same best rate from £6 per 100, and full flexibility to budget what they want for the day.

So just to round up, it’s £14.99pp in advance for the admissions, kit and equipment hire, and then a minimum of £25pp on the day for the Paintballs and Free Lunch.

You can check live availability and book your event in easily online here.

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What does the £14.99pp get me?

The £14.99pp is the 1st Part of a 2 Part Payment per player, including all Admissions, full day Kit and all Equipment Hire.

This is your Admissions to the venue for the full day, Standard Issue Rifles, Goggle Systems, Battle Packs, Pods, Loaders and Camo Combat Suits.

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If Players do not turn up on the day, can we still get their pizzas?

The 1st Part of the 2 Part Payment per player, which secures your places, Kit & Equipment Hire, does not include your pizzas.

The FREE 3-4 large slices of Pizza Hut pizzas are included within our Individual Paintball Packages – which are all done on a per player basis when you’re with us at the venue.

If you have fewer players than you have booked for, you will not receive their pizzas as they won’t be there to purchase a package!

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Do you accept any NHS/BIue Light Discounts?

We do not offer any further discounts, due to our current pricing being already half the price of other venues, with the 2nd part payment (individual ammo packages) working out from just £6 per 100 Paintballs as opposed to other venues charging up to £12 per 100 Paintballs, plus the free Large Pizza Hut pizza lunch included for each squad to share.

Our pricing is already as cheap as we could possibly make it – please see here for our up to date special offers.

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How many paintballs do I need?

It completely varies, depending on everyone’s individual budgets for the day. For an adult squad, we would say that the minimum amount of paintballs you would need for a day of action would be around 100 paintballs per game. This will allow you to get stuck in!

For juniors/teenagers, 50 Paintballs per game would be the minimum needed. As shooting the guns is just so much fun, our packages allow each player to choose the best one to reflect their own individual budgets for the day and get the most Paintballs for their budgets.

You can view the packages available on your event day here.

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Kids Paintball players

Both Activities | Useful Info for Parents

Is Paintball suitable for kids?

Without a doubt! Every player at GO Paintball London is given a full safety briefing before the games begin by professionally trained staff, and with our venue being run and owned by the former UK’s No.1 paintball player, he ensures at all times everyone is in the safest of hands!

Paintballs themselves would never cause any harm, and the brand new Paintball technology we are running on is lower impact than the old Paintball guns/ammo that other venues are still using.

We run with the best safety equipment, including the industry’s best Paintballling goggle systems. As long as you keep your goggles on when instructed, you will have no worries!

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What Paintball Event should I do for my 10/11 year old?

With the different Paintball activities, this generally comes down to the ages of the rest of the party.

We have our Mini Paintball Events (Strictly ages 8-11 years old)

We then have our Main Paintball Events (Ages 10+)

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Do you provide Birthday Cakes?

We do not provide any Birthday cakes, but of course, there are no restrictions, so you are more than welcome to bring other snacks/drinks/birthday cakes and decorations with you (excluding Party Poppers, silly string, confetti).

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Do you provide Party Bags?

A popular option for parties is to purchase our ‘Battlefield Expert’ Dog tags for the party, as it’s a great keepsake for them – these can be pre ordered and are a cost of £3.50 per Dog Tag.

We do not provide any party bags. However, for Birthday events – the Birthday person will be crowned with one of our ‘Squad Leader’ Dog tags, this will be theirs to keep.

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Do you provide knives/plates/napkins/lighters?

We do not provide any catering accessories, so please remember to bring any plates/cutlery/napkins or lighters if you’d like them for your table.

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Does a parent have to play/stay? – Main Paintball

Everyone under the age of 16 needs to have a parent/guardian to countersign our entrance forms.

Anyone under this age without a signature by an adult will be refused entrance.

We would typically ask for parents to stay for the first set of games (allowing 1-2 hours) and then you are welcome to shoot off and come back later if you wish.

Parents/Adults do not need to play with the children as they will be fully supervised by our Professionally trained events team at all times on the battlefields.

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Can I bring a dog? Is there somewhere to walk the dog?

Dogs are welcome at the venue, but must be kept on a lead, under control and fully supervised by someone with your group at all times.

There are a few locations a short walk from venue to walk your dog should you wish (Please take a look at Google Maps)

  1. Manor Park
  2. Kenley Aerodrome
  3. Queens Park

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Is there something younger siblings can do whilst waiting?

Due to safety precautions, Paintballing isn’t a spectators sport, so any non players will remain the basecamp and will see the players between games when they return, not during the games themselves.

We offer our Forest Laser Tag, with a Minimum age of 6 years old, and if we have availability for this, you could book onto this event as some events do run alongside the Main Paintball timings – you can view our Forest Laser Tag Events here.

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Can I countersign other Kids entrance forms?

All players are required to fill out and sign an entrance form on arrival. Any players under 16 will need to be counter signed into the venue by a present parent or guardian who is over 18.

If you are bringing a kids group or have under 16s playing with you, you can counter sign for them on arrival as their guardian, making it easier to not have to pre-fill forms in advance.

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Paintball squad checking in

Main Paintball | Your Free Pizza Hut Pizzas | Snacks & Drinks | Squad Sides

Free food – How much do we get?

Here’s the good news! If you book in direct with us for the Main Paintball experience, when you choose your ammo package on the day, we order you 3-4 large slices of Pizza Hut pizza!

Best bit is, we pay for these per person! So each squad will get a quantity of Large Margherita Pizza Hut pizzas to share for FREE!

Our Mini Paintball events are inclusive of a Quantity of Large Pizza Hut pizzas for FREE for the squad to share (3-4 Large slices per player) You can order additional Pizza Hut pizzas (Large or Small) as well as ‘Squad sides’, to be delivered with the rest of your order – you can view our Venue Menu here.

We do also have a shop with snacks/drinks to purchase at the venue!

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Are the pizzas provided going to be enough food? – Main Paintball

We order a quantity of Large Margherita pizzas (cheese & tomato) as standard for each group to share.

The quantity of free pizzas varies depending on how many players you have on your event day. Within the individual ammo packages chosen on your event day, each player will have 3-4 large slices of Pizza Hut pizza included.

We order Margherita pizza as standard, as this fits the majority of dietary & religious requirements. Due to your large pizzas being shared and the huge quantities of pizzas ordered daily at our venue, it isn’t typically possible to make changes to your free inclusive pizzas.

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Can I order more food?

You can pre-order additional pizzas (as an extra to the free pizzas) which can then be amended to fit alternative requirements or if you’re just feeling extra hungry. Here’s a break down of what is available to pre order (subject to Pizza Hut’s stock on your event day)

Additional Pizzas

We do also have a selection of 5 sets of Squad Sides, available to pre-order for £25. These are great to share amongst your squad to compliment your pizzas:

Squad Sides

#1 – 2 Portions of Breaded Chicken Strips & 3 Portions of Chunky Potato Wedges
#2 – 2 Portions of Breaded Chicken Strips & 3 Portions of Garlic Bread
#3 – 3 Portions of Garlic Bread & 2 Portions of Chunky Potato Wedges
#4 – 5 Portions of Garlic Bread
#5 – 5 Portions of Warm Chocolate Chip Cookie Dough

Due to the scale and timescales in which we order pizzas over an event day, any additional food should be pre-ordered wherever possible. You can do this by calling our friendly team in the HQ (020 8935 5638) or via WhatsApp chat (07761 858465)

It may be possible to order additional food on your event day. However, no amendments are able to be made after 10:30am.

Should you need it or have any allergies, please read Pizza Hut’s Allergen Handbook.

We have a small shop in the Paintball HQ and sell a selection of fizzy drinks, bottled water, snacks and crisps, along with serving tea, coffee and hot chocolate. Due to our forest location we don’t have drinking tap water available.

Please note, there are no food or drink restrictions at the venue at all, so if you have specific dietary requirements or want to bring any of your own food, drinks or snacks with you to the venue then you are more than welcome to, however alternative food deliveries to our venue are not allowed.

See our Venue Menu for more details.

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Do you cater for dietary requirements /Gluten Free?

We order Margherita pizza as standard, as this fits the majority of dietary & religious requirements. Due to your large pizzas being shared and the huge quantities of pizzas ordered daily at our venue, it isn’t typically possible to make changes to your free inclusive pizzas.

You can pre-order additional pizzas (as an extra to the free pizzas) which can then be amended to fit alternative requirements or if you’re just feeling extra hungry. Here’s a break down of what is available to pre order (subject to Pizza Hut’s stock on your event day)

Additional Pizzas

Should you need it or have any allergies, please read Pizza Hut’s Allergen Handbook.

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Is there a shop at the venue?

Yes, we have a small cafe/shop on site serving hot/cold drinks and snacks. This is perfect for any additional snacks, or for any parents/guardians to have a hot drink whilst waiting for the session!

Please see our Venue Menu here to see what we have to offer.

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Can I order other food to the venue?

No, we do not accept deliveries from alternative vendors as we are already ordering in such bulk from our local Pizza Hut, and outside deliveries will be turned away.

If you wish to add on any additional pizzas or ‘Squad Sides’ from Pizza Hut, please see our Venue Menu.

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Our Forest Venue | How to find us | Our Office opening hours

What are your opening hours?

Our usual event days are typically Friday, Saturday and Sundays. However we do sometimes have ‘public’ events during the week, but this is subject to availability.

We can also offer a ‘private’ midweek for anyone who is wanting to have a private event during the week. Give our team in the HQ a call on 020 8935 5638 or send us a WhatsApp on 07761 858465 for more info.

Our office hours are generally 9am-5pm 7 days a week. Please note, Saturday and Sundays we are busy running events, so if we miss your call, please do leave us a voicemail and we will call you back as soon as possible.

Alternatively, you can send us a message on WhatsApp on 07761 858465 and we will reply as soon as possible.

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Do you offer a ‘pick up’ service from the train station?

Due to the nearest train station being only a 5-10 minute walk from the venue, there is no need for any ‘pick up’ services!

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Parking/train station location?

We have free parking at the venue, and the nearest train station to us is called Whyteleafe South (within Zone 6) – full location info can be seen here.

Please note we park per activity, so if you are leaving the venue and coming back for pick up time, please let the Events Team know and they can park you accordingly upon arrival.

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Do you have any minibus/ transport companies?

We do not partner with any transport companies, however, with our location being so accessible from most areas – we are super easy to get too should you want to hire transport to get your squad to us.

Please use the full address on your booking confirmation or on our locations page.

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Your Booking | T&Cs

Once I’ve made a booking, can I change the date?

We cannot move any booking within 7 days of the game date, as staffing would have been booked and organised by this time.

Any date changes before this time frame will result in a £5pp re-booking & administration fee.

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What is the cancellation/ refund policy?

We offer a 24 hour Money Back guarantee from your point of booking- this is only offered to bookings that are booked at least 7 days in advance and are cancelled within 24 hours of when the booking has been made.

All cancellations must be made via email to avoid any time discrepancies. Please use hello@gopaintball.co.uk for this.

All bookings beyond 24 hours of being made are strictly non-refundable.

Any booking that is within 7 days of the current event date is not transferable to another date in any circumstance.

Please view our full T&Cs for all info. These can be found either on your booking confirmation or online to view before booking here.

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How do I add players to my existing Paintball Booking? – Main Paintball

If you have any additional players you are looking to add to your booking, you can either create a separate booking for the amount of players you’d like to add onto your existing booking (as long as this second booking is made under the same name and date, we will then merge this to your existing booking) or you can give us a call on 020 8935 5638 or check our live availability.

As long as we have the availability, we can always add additional players to bookings.

Please note, once we are fully booked all of our equipment has then been rented out, so there is then the chance we cannot add additional players onto existing bookings. So please contact us to check our Live Availability before confirming with your players.

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Some players have dropped out, what do I do?

If you do have any drop-outs their admission and equipment hire is non refundable or transferable. However, (unlike other venues) you will not have to pay the 2nd Part payment for those absent people.

We would always advise that you get the money owed to you, as you as the organiser should not have to lose out due to an absence in your group!

Alternatively, any spaces are not ‘name specific’, so as long as new players fit within the age restrictions, you are welcome to fill the spaces with other players.

Please bear in mind, from the moment of your booking we have reserved your places, booked staff and are beginning to turn away other players.

Any player who fails to arrive for their day for any reason, or doesn’t purchase a Paintball package on the day, will be unable to claim the extra 100 Paintballs or the free lunch, as they are provided free of charge within each players chosen package, not within the Admission + Equipment hire. Their £14.99 Admission reserves their space for the chosen event date and is non refundable or transferable without exception. If you are expecting fewer players than you have booked, please feel free to fill your spaces with new recruits as each space you have is not name specific.

No-shows or drop-outs affect our events in a massively negative way as we have reserved spaces for any absentees, booked and paid for staff for those people, lost out money on packages that are not purchased and very often turned away other customers who wanted to play with us on that date but couldn’t due to full capacity.

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If players do not turn up on the day, can we still get their slices of pizza?

The 1st Part of the 2 Part Payment per player, which secures your places, Kit & Equipment Hire, does not include your pizzas.

The free Large Pizza Hut pizzas (3-4 slices per player) are included within our Paintball Packages – which are all done on a per player basis when you’re with us at the venue.

If you have fewer players than you have booked for, you will not receive their 3-4 slices of pizza, as they won’t be there to purchase a package!

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Mini Paintball kids birthday party

Mini Paintball

Can I reserve/hold the spaces or just pay a deposit? – Mini Paintball

Our Mini Paintball events are always an all inclusive package, meaning you simply make the full payment for the amount of players you’d like to confirm your booking for (Minimum of 8 players for any event).

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What are the timings for Mini Paintball?

Our Mini Paintball Events run from 12pm to 2:30pm that afternoon. We ask your Squad to arrive 20 minutes prior to the start of your event to get everyone signed in and fully kitted up!

They’ll play across a couple of different forest Game Maps, filled with Forts, villages, towers and Bunkers, with short breaks in between to hydrate, right up until the Pizza Hut pizzas arrive towards the end of the session.

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How much is the Mini Paintball?

The great thing with our Mini Paintball events is that they are age specific for ages 8-11 year olds only.

This helps to maintain the quality of our kids parties, with no safety worries for parents when it comes to the ‘older style’ Paintball events, due to our lower impact weaponry and full head-shield goggles.

These are a fully inclusive 2.5 hour session and include all admissions, all kit and equipment hire, ALL AMMO needed (which is typically the biggest cost for parents on the day) as well as Quantity of FREE Large Pizza Hut pizzas for the squad to share (3-4 Large slices per player) plus a bottle of water per player.

This set package is up to 8 children and would be a total cost of £299 with no hidden costs, additional players can be added for just £30pp after the initial 8 players.

You can view all info on our Mini Paintball Events here.

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What Paintball Event should I do for my 10/11 year old?

With the different Paintball activities, this generally comes down to the ages of the rest of the party.

We have our Mini Paintball Events (Strictly ages 8-11 years old)

We then have our Main Paintball Events (Ages 10+)

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Free food – How much do we get?

Here’s the good news! Our fully inclusive Mini Paintball events are inclusive of a quantity of Large Pizza Hut pizzas for FREE for the squad to share (3-4 large slices per player) plus a bottle of water!

You can order additional Pizza Hut pizzas (Large or Small) as well as ‘Squad sides’, to be delivered with the rest of your order – you can view our Venue Menu here.

We do also have a shop with snacks/drinks to purchase at the venue!

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Can I bring a Birthday Cake?

Of course you can! There are no restrictions, so you are more than welcome to bring other snacks/drinks/birthday cakes and decorations with you (excluding Party Poppers, silly string, confetti).

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Will my children be put with adults? – How do the teams work? – Mini Paintball

Our Mini Paintball events are age specific for ages 8-11 years olds only, meaning there will only ever be players between these age ranges.

We also split all of our groups down the middle, so they are welcome to choose their own teams and swap around during the session.

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Do you provide party bags?

A popular option for parties is to purchase our ‘Battlefield Expert’ Dog tags for the party, as it’s a great keepsake for them – these can be pre ordered and are a cost of £3.50 per Dog Tag

We do not provide any party bags. However, for Birthday events – the Birthday person will be crowned with one of our ‘Squad Leader’ Dog tags, this will be theirs to keep.

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Do you provide Knives/Plates/napkins/lighters?

We do not provide any Catering accessories, so please remember to bring any Plates/Cutlery/Napkins or lighters if you’d like them for your table.

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Any further questions?

Please feel free to get in touch with our friendly team on:

Phone: 0208 935 5638
Whatsapp: 07761 858465
hello@gopaintball.co.uk

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Office hours are typically 9am - 5pm, 7 days per week. We’ll always respond as soon as possible.

Some frequently asked questions:

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please see our:
Frequently asked Questions

What’s your location / Where is the venue?

GO Paintball is London’s nearest outdoor Paintball venue, and perfectly located for Surrey and Kent. Free car parking is available and train Stations are a short walk away.

Venue Location »

How much does an experience cost?

You’ll be armed with the freshest kit in the industry at the very best Paintball prices. Please select the ‘Occasion’ of your event for up to date Admissions & Equipment Hire, and cheapest inclusive Ammo Package prices.

Prices »

How do I add on players to my booking?

Once your initial group booking has been made, additional players can usually be booked in online (subject to availability), using your same group name as your booking. Please get in touch should you need any assistance.

Add Players »

What are the current Special Offers?

Booking directly with us gives you and your Squad access to all of our awesome Special Offers; including Free Sniper Rifles & Squad Leader Perks, free Large Pizza Hut pizzas and 100 Extra Paintballs for all players within our ammo packages, plus much more!

Special Offers »

What are Tommy ‘Gun’s
Top 10 Tips?

The Top 10 Paintballing Tips from the former UK #1 Paintball Player, World Cup Winner & GO Paintball London Owner, Tommy ‘Gun’ Pemberton.

Top 10 Tips »

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0208 935 5638